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Vacancy: Africa FOSS Community Empowerment Manager

The Africa FOSS Community Empowerment Manager is the community face of the African Free Software and Open Source organization in Africa. S/He manages communications in both directions and empowers the multiple communities hosted by FOSSFA. This digital-savvy employee is also responsible for all communications, PR, social media, and content creation on the community portals, among other things.


This is a Web 2.0 communications role, incorporating online tools and in-person networking to create relationships, empower peer-to-peer communities and ultimately build the organization’s brand, both online and off. While every day as a Community Manager is different, this is what the role’s responsibilities may include:

 

Duties and Responsibility

1. Community Empowerment – work with the multiple virtual communities hosted by FOSSFA, namely the FOSSFA members community, the FOSS Business Models Training community of ict@innovation, the Linux Trainers community of ict@innovation, the general ict@innovation community and the Africa FOSS community. The manager, in close contact with the communities, shall be responsible to plan, organize and implement steps, which enable the communities to: 
a. further grow,
b. govern themselves through established peer-to-peer self-governance mechanisms and

c. add value to the members of the communities, particularly FOSSFA members.
 

This work also entails to develop and implement a sound social networking strategy for the communities, an adapted media mix for the communities (mailing-lists, FOSSFA website with community functions, wiki, blog etc) and to develop intelligent cross-linkage across the communities.


2. Community integration - In this context, the Africa FOSS Community Empowerment Manager shall also plan and implement the integration of the three ict@innovation communities (FOSS Business Models Training community (200 members) of ict@innovation, the Linux Trainers community of ict@innovation (150 members), the general ict@innovation community (800 members)) into the FOSSFA community family in order to maximize the potential of the communities for the organization and vice versa. This will include community-related integration aspects and oversight of the technical integration from the subdomain www.ict-innovation.fossfa.net to www.fossfa.net)
 

3. Content creation and Updating – To empower the communities, write blog posts, articles, newsletters, communications materials, and material for social media channels. The Manager is solely responsible for updating the main FOSSFA site and related project pages, with input by FOSSFA members and the communities.
 

4. Africa FOSS Directory – The Manger shall implement a live Africa FOSS Directory on http://directory.fossfa.net as one identified step of “added value” for members of the FOSSFA communities. The directory shall serve as a clearing house for African FOSS expertise in all domains, building on existing communities and directory information of FOSSFA projects such as ict@innovation* . It shall contain appropriate sections that shall match the expectations of the community that contain community-driven updating and governance structures**.

5. Social media marketing – creating, managing and growing the organization’s presence through blogs, microblogs, and other strategically relevant online spaces including mailing list of various types. Enable the community to contribute and co-manage the organizations presence in relevant online spaces (e.g. taking up community management roles)
 

6. Events and event planning – attending events on behalf of the organization and plan meet-ups for the FOSS and FOSSFA community in countries and on the continent
 

7. Public relations – support the FOSSFA secretariat in managing incoming media requests; develop and maintain and relationships with journalists and FOSSFA Liaisons to promote the activities and values of FOSSFA, and engage the FOSSFA communities to contribute to public relations through peer-to-peer processes (e.g. blogging etc.)
 

8. Analytics – Using online analytic tools and other measurement tools to provide reports on metrics, and continually find ways to improve on those metrics through testing and new initiatives
 

Line of Reporting
The Community Manager shall report to both the Africa FOSS Community. This will include, among others:

- FOSSFA Secretariat

- FOSSFA members

- FOSSFA partners
 
- At-Large Africa FOSS community 

- The global FOSS community on behalf of the African FOSS constituency
 

Qualifications

- Openness, creativity, leadership potentials

- A relevant University diploma or degree

- Sufficient practice and knowledge of web 2.0, particularly social media tools / community building tools

- Proven experience of working with communities and within communities, experience with establishing self-governance mechanisms of communities is a plus, ideas on it is a must. 

- Intense activity on Social media

- Passion for openness, networking, and African tech development

- Understanding of the open source landscape
 

Skills we are looking for

- Capacity to adapt to any African environment

- High sense of organisation, since you will be working from your base

- Capacity to work under pressure, meet tight deadlines

- Team player, especially in virtual collaboration anc co-working

- Mastery of the English language, and no fear of other African languages 
 

What you will need for this position
- A work station: laptop, netbook, tablet or pad. If you need a new one, we will arrange for it

- Broadband Internet connection. Except for weekends, responses to emails must come same day. We do not accommodate “out of office” auto mails. Your Internet connection will be paid for.

- At least 7 hours a day. We expect that by nature, you are the type that does at least 10 hours daily on the Internet. 
 

How to apply:

Send two documents:

a) 1 page on how you plan to do the work and how much you want to be paid by month and include cost of Internet connection

b) Your CV
 

Send these two documents in .odt or .pdf by October 18, 2011 Midnight GMT
 

Send these documents to: a) executive[at]fossfa.net b) secretariat[at]fossfa.net c) petra.hagemann[at]giz.de
 

Initial Contract: 6 months, renewable on satisfactory performance and availability of funding. Performance will be monitored against a work plan based on the “duties and responsibilities” of this document. Overall performance indicator after one year will be the achieved degree of self-governance of the core communities.

Notice: FOSSFA members, FOSS Business Trainees (FBT) and FOSS activists have an advantage.

 
* For the existing „directory“ infos, see http://www.ict-innovation.fossfa.net/search/user_advanced?filter0=&filter3=&filter1=**ALL** and http://www.ict-innovation.fossfa.net/search/org_advanced?filter0=&filter3=&filter1=**ALL**

** The FOSS directory governance structure shall contain among other aspects: community-driven vetting of new members (community + vetting committee), a community-driven pplication process, management, marketing, acquisition of partners such as online magazines, technical platform / webspace, advertising

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